01 — Introduction

Who We Are

MetaDesk Global ("we," "us," or "our") operates the website metadeskglobal.com. We provide embedded systems, IoT engineering, and technology consulting services. This Privacy Policy explains what information we collect when you visit our website, how we use it, and the choices you have.

By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.

02 — Data Collection

Information We Collect

We collect information in two ways — information you provide directly, and information collected automatically when you visit our site.

Information You Provide
When you fill out a contact form, request a quote, or email us directly, we collect your name, email address, phone number, company name, and any details you include in your message.
Automatically Collected Data
When you visit our website, we may automatically collect your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the site.
Cookies & Tracking Technologies
We use cookies and similar technologies to recognize returning visitors, analyze traffic patterns, and improve site performance. You can control cookie settings through your browser preferences.
Visitor Identification (RB2B)
We use RB2B, a visitor identification service, to help us identify and engage with potential business visitors. This service may associate your website activity with professional information such as your email address.
03 — Tracking & Marketing

Cookies, Tracking & Marketing Communications

We use third-party data partners and online tracking tools to help us understand who visits our website and to send relevant business communications. Please read the following disclosure carefully:

Required Disclosure — RB2B / Retention.com

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Your Opt-Out Right
You may opt out of receiving marketing communications associated with tracking by visiting app.retention.com/optout. This will stop tracking-based marketing emails sent through our data partners.
04 — Data Use

How We Use Your Information

We use the information we collect only for legitimate business purposes, including:

Responding to Inquiries
To reply to your contact form submissions, quote requests, or general questions about our services.
Business Development & Marketing
To reach out about our embedded systems and IoT services to businesses that may have a relevant need, based on website activity and publicly available professional information.
Website Improvement
To understand how visitors use our site, which pages perform best, and where we can improve the user experience.
Legal Compliance
To comply with applicable laws and regulations and to protect our legal rights when necessary.
05 — Data Sharing

How We Share Your Information

We do not sell your personal information. We may share data in the following limited circumstances:

Service Providers
We work with trusted third-party vendors (such as RB2B / Retention.com, analytics providers, and email tools) who process data on our behalf under strict data agreements.
Legal Requirements
We may disclose information if required by law, court order, or to protect the safety and rights of MetaDesk Global and others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
06 — Your Rights

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data. These include the right to access, correct, or delete your information, as well as the right to object to or restrict certain processing activities.

Access & Correction
You may request a copy of the personal data we hold about you and ask us to correct any inaccuracies.
Deletion
You may request that we delete your personal data where we no longer have a lawful basis to retain it.
Opt-Out of Marketing
You may opt out of marketing emails at any time by clicking the unsubscribe link in any email, or by contacting us directly at info@metadeskglobal.com.
Opt-Out of Tracking-Based Marketing
To opt out of tracking-based marketing through our data partners, visit app.retention.com/optout.
07 — Security

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We encourage you to use secure connections when submitting information through our website and to contact us immediately if you suspect any unauthorized use of your data.

09 — Updates

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after any updates constitutes your acceptance of the revised policy.

10 — Contact

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us through any of the following:

Get in Touch

Response Time
Within 2 business days

Questions About Your Data?

We're happy to help with any privacy-related requests or concerns.

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